Invoices are downloaded from within our billing portal.
To access the billing portal, log in to your Email Hippo account.
Click on Manage Account at the bottom of the list on the left hand side of the screen.
Click on the Upgrade / Downgrade Subscription tab and then on Continue to billing portal. You will be redirected to the portal.
Scroll down five sections to Payment History. Look for the Download as PDF link to the right of each invoice. When you click the invoice you need, you will be given the option to open or save the file.