You can upgrade your WHOIS subscription plan at any point in your Email Hippo account. In the menu on the left of the WHOIS dashboard page click ‘Manage subscription’, as indicated below.
The highlighted green box indicates your current subscription plan and edition. To upgrade your current subscription choose a higher value plan and click on it. You cannot repurchase the same level you are currently on.
You will be redirected to the billing portal to pay for your new subscription. Select the method of payment you wish to use – credit card or PayPal – by clicking ‘CONTINUE’. If you wish to pay by bank transfer, please contact us using the form below.
Once the payment method has been selected you will be taken to the ‘Buy now’ screen. You can check your billing details and new subscription plan here before purchasing. To pay for your subscription click ‘BUY NOW’.
A box will confirm your payment is being processed. Please be aware you may be asked for confirmation by your bank for the payment.
Upgrades are usually done immediately but occasionally it can take a few minutes for the payment to be verified. If you are experiencing any issues upgrading your subscription, please contact us.