Support

Close browser or switch off computer
We are often asked... Can I close the website window/browser whilst the verification is running? Do I have to wait for it to finish or can I turn o...
Wed, 20 Jun, 2018 at 10:51 AM
How to enable cookies
Enable cookies in Safari Open Safari and click Safari > Preferences and then choose Privacy before you can enable cookies. Now, you'll see...
Wed, 20 Jun, 2018 at 10:04 AM
Taking a screenshot
To help us help you, it is sometimes useful to send us a screenshot of your issue. After all, a picture speaks a thousand words. How you do this is depe...
Wed, 20 Jun, 2018 at 10:10 AM