Accounts and users
Why has my account been disabled
This article summarizes the reasons why your account may have been disabled.
On rare occasions accounts are disabled by us. This is typically for one of these reasons:
- Payment issues
- Your trial has expired
- Signing up for multiple free trials
For more information about the reason why your account has been disabled, contact the helpdesk via email at firstname.lastname@example.org or using the link to the form below.
Please include the username of the account in question. If your account has been disabled in error, we'll reactivate it.